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What username and password do I use to log on from off campus

689 views   |   Last updated on Feb 23, 2015   


Below are some tips to help you troubleshoot off campus authentication issues:

  • Are you using an SSU network account to authenticate?
  • Do not add or to the username (doej)
  • The password may be different than the one you use for student SSU mymail email accounts
  • You will not be able to authenticate if your password needs reset
  • You can reset your password on any campus computer or online.
  • Students are also encouraged to sign up for the SSU's Self-Service Password feature

What do I do if I am a Distance Education student and I am never on campus?

Contact Janet Stewart ( if you need additional assistance.